Paladin People – Ryan Simmons Building Relationships is His Specialty Relationships and helping people mean a lot to Ryan Simmons, one of Paladin’s client experience specialists. So much so that he got his bachelor’s degree from Grand Canyon University in...
Pharmacy News – April 2022 Here are some recent notices and news stories from the pharmacy and retail industries. Drug Store News Getting Creative with Hiring and Retention Michigan Gov. Whitmer Signs Bipartisan Bills Lowering Prescription Drug Costs ...
Retail Kiosks Enhance Customer Service, Support Store Staff Everybody has been there. You’re in a store, all the sales associates are busy with other customers and all you want is to know the price of an item. Most people don’t speak barcode, so you either wait your...
Pharmacy News – March 2022 Here are some recent notices and news stories from the pharmaceutical and retail industries. Drug Store News Looking forward: Executives size up the state of retail pharmacy in 2022 Retail pharmacy is becoming a force in an...
Four Ideas for Selling to the Millennial Generation Say what you want about younger people’s sense of entitlement today, but the millennial generation’s road hasn’t been easy. For many, dispensing with burdensome student loan debt was a heavy lift and a long haul....
Paladin People – Alena Hoyer Helping Clients from Coast to Coast Paladin prides itself on its 100% USA-based customer-friendly support. Client Experience Specialist Alena Hoyer is the epitome of that effort. Alena works closely with her select group of Paladin...
Paladin People – Kris Ipock In Paladin customer service, Kris has been there, done that When it comes to customer service, Kris Ipock is Paladin’s version of a Swiss Army Knife. He came to Paladin nine years ago as a customer service representative. He moved...
Taking the POS Plunge: Merchants Tell Their Success Stories Merchants who decide to modernize their stores with modern point-of-sale (POS) systems do so for a variety of reasons. Simplify business operations. Grow their business – improve performance. Manage...
Pharmacy News – February 2022 Here are some recent notices and news stories from the pharmaceutical and retail industries. Drug Topics Five New Year’s Resolutions for Independent Pharmacy Owners Despite Aggressive Recruiting, a Surplus of Pharmacy Jobs Remain...
Pharmacy Trends of 2021 Likely to Continue It’s that time of year again. Time to look back in order to plan for the future. Pharmacies have been facing unprecedented challenges for two years now. Lessons have been learned and many adjustments have been made to...
Paladin People – Kristina Carroll Kristina Enjoys Looking After Both Her Families Paladin probably couldn’t have picked a better squad leader than Kristina Carroll. In fact, if there’s a blueprint for a firm, fair, fun department lead, it would probably use her...
Optimizing Your Business Technology Now and for the Future It has been about two years since the COVID-19 pandemic changed the way people live. Communicating, learning and teaching, working, shopping, and practically everything else have been altered in some...
Quarterly Recap Executive Perspective – Mark Hertz: Think Outside the Box in Recruiting, Hiring Recruiting, hiring, training and maintaining retail staff is harder than ever. However, there are steps merchants can take to find workers. Read more Tech Buzz: Latest...
Industry News – January 2022 Here are some recent notices and news stories from the pharmaceutical and retail industries. National Retail Federation Nearly 180 Million Shop Over Thanksgiving Holiday Weekend Small Business Trends Yes, Virginia, there is a...
Business of Excellence: Crosby Drug Business: Crosby Drug Location: Crosby, North Dakota Owner: Gabe Gratz Years in Business: 45, 5 under current owner Joyce Woodward, manager of Crosby Drug in Crosby, North Dakota, has seen first-hand the difference adding...
Many Happy Retail Returns Retailers have many reasons to rejoice this holiday season. Shoppers are returning to the stores in droves and spending is expected to climb. Experts are forecasting an increase of anywhere from 7% to 10.5% over 2020, a jump of historical...
Holiday Shopping is Back In Stores: How SMBs can be BIG Holiday Shopping Series – Part 2 Holiday shopping is back with Black Friday just a few days away. Even though things will look drastically different from the pandemic-influenced shopping season of a year...
Holiday Shopping is Back in Stores: Is Yours Ready? Holiday Shopping Series – Part 1 Holiday shopping is back with Black Friday just a few weeks away. Even though things will look drastically different from the pandemic-influenced shopping season of a year ago,...
Industry News – December 2021 Here are some recent notices and news stories from the pharmaceutical and retail industries. Pharmacy Times Administering COVID-19 Vaccines in Children 5 to 11 Gives Pharmacists, Technicians Opportunity to Prove Value as...
Paladin Client Galva Pharmacy Highlighted Long-time Paladin client Scott Caravello, owner of Galva Pharmacy in Galva, Illinois, was featured in a story in the July/August edition of Computer Talk about a new product from Speed Script. Scott graduated from Drake...
