“There is no such thing as a new idea. It is impossible. We simply take a lot of old ideas and put...

From crossing items off the honey-do list to finding the perfect pair of boots, your customers...

Customer retention done correctly is part of a business’s routine customer service, not just in desperate times like the coronavirus outbreak and response. If it’s incorporated into a store’s retail platform, it can become automatic and benefit both the customers and the business forever.

It’s safe to say that the lessons learned from the global health and economic crisis...