Support that puts you first. Click to learn more.

Support that puts you first.

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For over 40 years we’ve backed our innovative retail solutions with our 100% USA-based, in-house support. If you’ve got a challenge, we’re always ready to help.

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Client Web Portal

Includes searchable Knowledge Base articles, our Paladin University educational webinars, and new features online and on your system.

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Chat support

We put help where you need it most – on your point of sale terminals. No need to go to a website or call.

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Help Request Portal

Automatically collects details about your store that lets us quickly and efficiently respond to your specific needs.

Industry leading NPS

Net Promoter Score (NPS) surveys determine the likelihood that customers would recommend a company or product to a friend. Technology industry scores above 5 are considered excellent. Paladin clients consistently score us 8 or higher!

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Don’t just take our word for it

“Paladin is fully integrated with our pharmacy software, manages our OTC inventory incredibly well, and is IIAS compliant.”

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Scott Wepfer

The Compounding Shoppe

“With so many regulations and requirements involved, Paladin made everything so simple and effortless.”

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Michael Welsch

Miller's Pharmacy

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