Support that puts you first.
Learn moreFor over 40 years we’ve backed our innovative retail solutions with our 100% USA-based, in-house support. If you’ve got a challenge, we’re always ready to help.
Client Web Portal
Includes searchable Knowledge Base articles, our Paladin University educational webinars, and new features online and on your system.
Telephone Support
Our in-house, 100% US-based support is available weekdays during extended business hours.
Help Request Portal
Automatically collects details about your store that lets us quickly and efficiently respond to your specific needs.
Wellness Checks
Our wellness team proactively reaches out to new users to ensure they are smoothly integrating our services, address any concerns, and provide support for any questions
they may have.
Chat Support
We put help where you need it most – on your point of sale terminals. No need to go to a website or call.
Hardware Assistance
Our services include updating and maintaining computer hardware which involves upgrading components to enhance performance and conducting regular servicing to ensure efficient operation, a crucial service for any business using technology in their operations.
Industry leading NPS
Net Promoter Score (NPS) surveys determine the likelihood that customers would recommend a company or product to a friend. Technology industry scores above 5 are considered excellent. Paladin clients consistently score us 8 or higher!
Weekly
Monthly
Yearly
Don’t just take our word for it
“Paladin is fully integrated with our pharmacy software, manages our OTC inventory incredibly well, and is IIAS compliant.”
“With so many regulations and requirements involved, Paladin made everything so simple and effortless.”
Get in Touch
Enter and submit information below and a Paladin representative will contact you to answer any questions that you may have about Paladin Point of Sale.
