What’s New in Paladin – The 2021-A Release We’re constantly working to enhance Paladin and we’re excited to introduce our first release of 2021 — Release 2021-A — with features and enhancements to help your business prosper. In this release — Paladin build...
Customer Loyalty Key to Retail Success Turning shoppers into loyal customers has long been a challenge and an objective of any business. Building customer loyalty in an age when the coronavirus pandemic has more people shopping online, fewer venturing into stores, and...
Get More Customers with ‘Google My Business’ by George Maginnes | Originally published: July 28, 2017 Updated: February 1, 2021 By now, you’ve completed the process of claiming your business on Google My Business. Wait! What? You haven’t claimed your...
Hybrid Cloud Computing: Own Your Data For small businesses, cloud computing might seem like the holy grail. No hardware to buy. Simply sign up with a provider, wire in a few devices, and go to work. No muss. Little fuss. Few IT costs. Easy-peasy....
Why You Should be Using Text Message Marketing by George Maginnes | Originally published: May 18, 2017 Updated: January 5, 2021 The Greatest Distraction Ever Invented People are more intimately connected than ever to their cell phones. To be completely accurate,...
Business Network Security Can Stop More Than a Virus The economic turmoil created by the novel coronavirus and social unrest that developed by the civil rights protests made the first half of 2020 the best of times and the worst of times for cybercriminals. Some were...
Evolving Toward Success with Technology by Charles Owen, Chief Experience Officer | April 27, 2021 The retail industry is constantly evolving. Business experts have been saying for the past 10 years that a Retail Apocalypse, which would change the way consumers...
Tech Buzz: More Gems from Our Latest Release In our endless quest to keep Paladin at the forefront of retail technology our latest release added new tools and features that will make your business more efficient and increase its performance and profits. Verifone...
Industry News Here are some recent notices and news stories from the retail industry. Hardware Retailing Young Retailers of 2020 features Paladin client Sam Olsen of Buffalo Hardware : Sam Olson was just 24 years old when he helped negotiate the acquisition of Buffalo...
Omnichannel Retail Strategy More than Sales, Marketing By now, just about every store owner has heard the term “omnichannel retail strategy.” If not, it refers to the concept of having a single, cohesive, all-encompassing approach that links all marketing and sales...
Set Your Store Apart With a Niche Market “There is no such thing as a new idea. It is impossible. We simply take a lot of old ideas and put them into a sort of mental kaleidoscope. We give them a turn and they make new and curious combinations.” – Mark Twain...
10 Secrets of Running a Profitable Retail Store From crossing items off the honey-do list to finding the perfect pair of boots, your customers should be able to find everything they’re seeking. However, providing what customers need doesn’t always result in lucrative...
Executive Perspective: Paladin Technology Setting Stage for Future Retail by Jeff Rogers | July 29, 2020 If the current state of our industry and our world has taught us anything, it’s how innovative and resilient we can be. When our businesses were shuttered, either...
The Summer 2020 Release is Here! We’ve been teasing it for the past couple of months, but the latest version of Paladin is rolling out in our Summer 2020 release. Among its many features and integrations is one that makes the reporting and compliance of firearms sales...
Customer Retention, Re-Engagement can Energize Your Business It’s obvious that everyone is fed up with life in the coronavirus world. People are tired of the restrictions. They’re tired of social distancing and self-quarantine. They’re tired of reading about it and...
Make Social Media Marketing Work for You It’s safe to say that the lessons learned from the global health and economic crisis have taught society that social media is much deeper and more important than cute cat videos, “liking” a friend’s latest post, or discovering...
Tech Buzz: Summer 2020 Release Expand your product offerings to firearms, ammunition It’s not often you hear about making the sale of firearms and ammunition easier, but our newest integration will do just that. We’ve received numerous requests from you (our...
Adjusting to a New Retail Employment Reality In February 2020, the U.S. added 273,000 jobs dropping the unemployment rate to 3.5% and the economy was in its best shape in the past half–century. From the middle of March to the end of April, more than 30.3 million...
The Best Customer Support Gets Better One of the pillars of our company’s success is our outstanding customer support. From our unsurpassed in-person installation and go-live process to our extensive Webinar series, Help Portal and in-system Chat Support, we have...
MPOS Speeds Checkout, Enhances Customer Experience What are the most important factors for an enjoyable shopping experience? According to a Forrester study, they are the location of the store, price of products, and the length of their checkout...
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